National Grid, a large electric utility in the Northeast, engaged IDS to provide and install new dispatch radio console systems at their Westborough, MA and Lincoln, RI operations centers. The design engineered by IDS for these systems utilizes Voice over Internet Protocol (VoIP) console technology and was chosen over other approaches due to its unique features, excellent value and the ability of IDS to implement the system on National Grid’s very aggressive schedule. The VoIP design allows the systems to be connected together via a conventional Ethernet network and function as a single virtual console system, providing distributed hardware redundancy between the two locations.
SkyWest Airlines provides regional connection services to Continental Airlines, Delta Airlines and Untied Airlines, selected IDS to engineer and implement its new radio communications console system at their Salt Lake City UT hub. The new system utilizes Voice over Internet Protocol (VoIP) technology to support the rapidly increasing number of SkyWest’s Delta Connection flights at their Salt lake City hub. The new VoIP system provides a highly reliable and scalable means for remote radio communications from SkyWest’s Flight Dispatch Center in St. George, UT that leverages the company’s existing network infrastructure, thus saving SkyWest time and expense. This system ties Salt Lake City operations to Los Angeles, San Francisco, Denver and Chicago.
The IDS radio dispatch console system at the UAL Dulles International Airport hub facility near Washington DC utilizes Voice over Internet Protocol (VoIP) technology to support ground operations for United, United Express and Ted. The new system, engineered by IDS, supports and controls over 50 trunked talk groups and VHF aircraft radio channels. This system expanded an existing legacy SmartNet system utilizing traditional consoles.
United Airlines selected IDS to replace its current ground radio dispatch console system at their Chicago O’Hare Airport hub with state-of-the-art Voice over Internet Protocol (VoIP). IDS engineered a customized solution for United includes control of their Motorola SmartNet trunked radio system, and is designed to fully integrate with a converged network platform now being implemented at O’Hare. The new system supports over 100 console positions.
IDS implemented next generation Emergency Alert and Notification Systems (EANS) at the four airports operated by the Port Authority of New York and New Jersey in the New York metropolitan area. The new systems, developed jointly by IDS and Exacom, are installed at John F. Kennedy International Airport (JFK), La Guardia Airport (LGA), Newark Liberty International Airport (EWR) and Teterboro Airport (TEB). EANS provides a means for the FAA control tower at each airport to quickly and efficiently notify Port Authority Police Department and other responders of aircraft emergencies.
UAL has once again chosen IDS to provide a full featured integrated VoIP based dispatch system for the above airports. With almost 200 additional total dispatch positions, UAL has become the largest user of IDS engineered IP dispatch systems. IDS is also supplying San Francisco a fully integrated Trident PassPort trunked radio system utilizing Motorola two way radios.